Q&A

Q: What are your shipping timeframes?
A:

US & Major Areas: 14-20 business days
Remote Areas (US & International): 20-30 business days
Note: Very remote locations may experience longer delays. We advise against ordering if you require urgent delivery to these areas.

Q: How can I track my order?

A: Track your shipment in real-time here:
🔗 www.17track.net/zh-cn
For shipping inquiries, email us at the address below. We monitor all shipments and respond promptly.

Q: Has my order shipped?
A: All orders are processed and dispatched on the same business day.
Tracking information may take 1-3 business days to appear
If no update appears after 7 days, contact us immediately
📧 Email: chunzhou780@gmail.com
We'll prioritize investigating your shipment status and provide timely updates.